Terms and Conditions
Welcome to Gem Aromatics Limited. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website.
2. Use of the Website
This website is intended to provide information about Gem Aromatics Limited, our products, and our services. You may use this website for lawful purposes only. You must not use this website in any way that violates any applicable laws or regulations.
3. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Gem Aromatics Limited or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content on this website without our prior written consent.
4. Products and Services
We offer a range of essential oils, aroma chemicals, and value-added ingredients, as well as CMO/CDMO services. All products and services are subject to availability. We reserve the right to modify or discontinue any product or service at any time without notice.
5. Pricing and Payment
Prices for our products and services are subject to change without notice. We accept various forms of payment as indicated on our website. You agree to pay all charges incurred in connection with your purchases, including any applicable taxes and shipping fees.
6. Shipping and Delivery
We will make reasonable efforts to ship your order in a timely manner. However, we are not responsible for any delays in shipping or delivery caused by circumstances beyond our control. Risk of loss and title for products purchased from us pass to you upon delivery to the carrier.
7. Returns and Refunds
Our return and refund policy is outlined separately on our website. Please review this policy carefully before making a purchase. We reserve the right to refuse any return or refund that does not comply with our policy.
8. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate your account at any time for any reason.
9. User Content
If you submit any content to our website, such as reviews or comments, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
10. Disclaimer of Warranties
This website and all content, products, and services provided on or through this website are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, products, or services included on this website. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
11. Limitation of Liability
In no event shall Gem Aromatics Limited be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of this website or the products or services purchased through this website, even if we have been advised of the possibility of such damages. Our liability is limited to the extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Gem Aromatics Limited, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising out of or in any way connected with your use of this website, your violation of these Terms and Conditions, or your violation of any rights of another.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Gem Aromatics Limited is established, without regard to its conflict of law principles.
14. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time without notice. Your continued use of this website after any such changes constitutes your acceptance of the new Terms and Conditions. It is your responsibility to review these Terms and Conditions periodically for changes.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at [insert contact information].
16. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Gem Aromatics Limited with respect to your use of this website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.
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